You can ask us for a return form right here in the contact form: return my order.
What you need to fill in:
Order number: your order number
Name: your name
Email: your email
Phone Number: your phone number (optional)
Message: "return my order"
The reason why we don't put a return form in your parcel anymore, is because of the unnecessary waste of paper.
Returned goods must be in a condition that corresponds to normal use for checking the goods – as is usual in conventional shops for the purpose of trying them on – and must have their original label. If the goods have deteriorated due to a more extensive use, we reserve the right to demand compensation. Please also note the legally prescribed instructions on legal rights for returning goods in our Terms and Conditions.
With our return policy you can return within seven (7) days.
Shipping costs are for the buyer)
Return shipments are not accepted if:
– the article is stripped of the brand and / or price labels.
– the article has been washed and / or worn.
– the item is damaged.
– use (if possible) the original packaging
– put the return form that you received from us in your package (don't forget to fill in the form at the back!)
By Temple® regarding any payment already received will be received within fourteen (14) days after the dissolution reimbursed. The shipping costs of return are at your expense.
In case you have returned one or more items to us we will make sure to process your refund as soon as possible (if applicable).
In order to get a full refund it is important that we receive the goods in the same state you received them. Refund takes place as soon as we have received and accepted your products. We refund in the same way we received your payment. For example: If you have paid with a credit card we will refund to your credit card. In general you should receive a refund within 10 days.